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Procedures

Initial Phone Call
An initial phone call is most useful to get a brief intorduction to the project and chose the most appropriate products
 
Budget Price
Most of the time with our experience we are able to give reasonably acurate budget prices for the various parts of your project, often worked out on average /m2 prices
 
Samples Sent
If you required any samples sent we would organise this

Appointment/Site Survey
We are very happy to visit anywhere in the UK and can normally appoint a salesman to a site survey within 48-72 Hours of your call

Detailed Proposal
We will then put together a document listing all parties intentions and liabilities
 
Signed Agreement
Once we have agreed this document is signed and you are therefore agreeing to our terms and Conditions and our site demands
 
Deposit Cleared
We ask for 40% Deposit upfront, all materials will therefore be allocated to your job and install dates will always be met
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Work Begins/ Finishes
We are realistic with our installation time and understand the pressures of contracting, we work hard to keep to our deadlines and have ways of organising split shifts in order to get a quick turnaround if necessary
 
Work Signed Off
Work must always be signed off agreeing that all parties are happy with another great installation
 
All Funds are Cleared
We ask that 40% is payed at completion, and then the remainding 20% is payed within 30 days
 
Guarantees Sent
We then send out an appropriate guarantee depending on what product variation you have had installed