I am typically responsible for Business Development, identifying new business opportunities, developing strategies to pursue those opportunities, and fostering relationships with clients or partners. Also I intend to oversee customer service for all parties, in house staff, customers and fitters/engineers. 

Identifying and evaluating new business opportunities: This involves conducting market research, analysing industry trends, and identifying potential areas for growth and expansion.

Developing business strategies: Once potential opportunities are identified, formulate strategies to pursue them effectively. This may involve creating business plans, setting goals, and determining the necessary resources and actions to achieve success.

Building and maintaining relationships: Establishing and nurturing relationships with clients, partners, and other stakeholders is crucial for business development. This includes networking, attending industry events, and engaging in business negotiations.

Lead generation and prospecting: I am responsible for generating leads and prospecting potential clients or partners. This may involve cold calling, attending conferences, leveraging online platforms, and utilising marketing strategies.

Collaborating with internal teams: Effective collaboration with various internal departments is essential. I  work closely with marketing, sales, product development, and operations teams to ensure alignment and support the implementation of business strategies.

Proposal development and contract negotiation: In order to secure new business deals, the business development manager may be involved in developing proposals, presenting offers, and negotiating contracts. This requires strong communication and negotiation skills.

Monitoring and analysing market trends: To stay informed about industry trends, competitor activities, and market dynamics. This helps in identifying potential threats or opportunities and adjusting business strategies accordingly. This is particularly important with online E-commerce competitors. 

Reporting and performance tracking: I will need to identify key goals within all departments including sales and to evaluate the success of all initiatives. Regular reporting to management is typically required to communicate progress and recommend adjustments as needed.

Overall, my role is focused on driving growth, expanding market presence, and establishing strategic partnerships for the organisation, whilst ensuring we are doing this with all stakeholders remaining happy and motivated.