Hycom are committed to the health and safety of all our staff and customers, and as both experienced industry contractors and a caring family business we are especially aware what that means for all of us.
We are commited to maintaining full transparency and capacity at all times, with our office staff fully connected to you, each other and our on-site teams. We have a digital phone system in use since 2008 and a fully integrated digital workflow with continually updated software and practices between our on site and office staff, and most importantly, you, the customer.
Deliveries are extremely important to us, and as we have our own teams in the same situation every day: on site awaiting materials, you can be sure we understand the importance of timing and our commitment to proactive communication.
Start dates can be very available. Our install teams are busy and growing in number year upon year. Due to the nature of worksite scheduling and that we try to be as flexible as possible, we often have openings for start days, so please do get in touch with any urgent site requests or quesitons you may have.
We have now introduced Remote Surveys; making great use of our in-house staff knowledge and online software to facilitate important works and further compliment our online quoting system. Though we still regard a site visit as the more comprehesive option for learning what can be achieved for your project, if you feel this would be appropriate and helpful, please get in touch.
We have linked Zoom video conferencing software and WhatsApp to our CRM, so we can take all your videos, photos and drawings instantly to our online quotation system both at the quoting stage and throughout your works, with full transparency and communication at all times. At Hycom we wish to build long term, successful relationships.
We always promote health & safety and the utmost hygiene, alongside workflow efficiency, customer communication and customer satisfaction across all our activities.
Choose Hycom and we will do our utmost to bring our experience, knowledge, attention to detail, customer care and communication, to effect the most value possible to your project.